Terms and conditions

 

Bookings:

All bookings must be made in writing to info@fabulatours.eu. Your booking will be confirmed immediately in most cases. A deposit of 50% of the total amount must be received within 7 days after the reservations, at which Time an invoice will be issued showing that the deposit was received. The balance is due 30 days prior to tour departure. If the deposit is not received, the booking will be canceled. For late bookings (less than 30 days prior to departure), full payment is required at the time of booking.

Rooming list due to date:

The rooming list due date is approximately 60 days prior to departure. This is the latest date space may be released without forfeiture of deposit. It is extremely important that on or before the rooming list due date you contact us and advise the names of passengers booked to date. If all space has not been sold, your options will be as follows:

a) Provide us with names and continue to book on space available basis.

b) Provide us with the names booked to date. If you wish to hold unsold space, at your own risk you decide on the total number of seats you expect.

Final payment:

Final payment is due 30 days prior to departure.

Delayed arrival:

We do not cover any refunds for missed flights or late arrivals and subsequently late start/ no start of the tour. ALL ADDITIONAL COSTS HAVE TO BE SETTLED ON THE SPOT BY PASSENGERS.

Health requirements:

Tour participants should check with the consulates and local health boards for the latest health requirements.

No medical expenses will be covered for illnesses that occur prior to arrival or on the tour.

Special needs travelers:

Any disability requiring special attention must be reported at the time of booking. We will make reasonable efforts to accommodate the special needs of disabled participants; however we are not responsible for any denial of services by carriers, hotels. Restaurants, motor coaches, mini buses, vans and cars are not equipped with wheelchair ramps. We cannot provide individual assistance to a tour member for walking, dining, getting on/off transportation vehicles, or other personal needs.

Travelers who need assistance must be accompanied by a qualified and physically able companion.

Young travelers:

Travelers under 18 years must be accompanied by an adult.

Program prices:

Program prices are per person, based on two persons sharing a room, unless stated otherwise. Single room supplements and triple room reductions are listed where applicable.

Accommodations:

Hotel descriptions are based on local classifications, which vary from country to country.

Please note that standard policy is that hotel rooms are available for check in after 13:00. Early check in needs to be advised in advance. Also please note that Fabula cannot guarantee that early check in will be free of charge, since the standard policy is that early check in requires a pre night to be booked and paid for.

Local holidays:

During national holidays certain facilities (museums, restaurants, sightseeing tours and shopping) may be limited or unavailable. Alternatives will be offered whenever possible.

Lost luggage:

We do not guarantee that the luggage will be found and delivered to assigned hotel. We will provide assistance on the spot (through our tour director and local offices) that will help the passenger communicate with Air Company.

Travel documents:

No responsibility is accepted for loss of or damage to travel documents or any of passenger’s belongings.

Passports and visas:

A valid passport is required of all travelers. All passengers regardless of the passport they hold should check with the appropriate consulates to determine if any visas are needed. Securing any needed visas is the responsibility of the tour participant.

Refunds for unused services:

No refunds will be made for unused services once travel arrangements have commenced, especially in the cases where passengers are unable to travel due to invalid travel documents (passports, visas), unused portion of services which are included in tour price and program, unused transfer services. Any complaint while traveling should be made immediately to local representatives (hotel management, tour director…).

Changes to itineraries:

If necessary for any reason beyond Fabula control, Fabula can amend or cancel any of the arrangements for particular itinerary.

Cancellation:

All cancellations must be made in writing. Cancellation charges will apply regarding to the remaining time prior to departure.

CANCELLATION FEES*
Cancellation date  Cancellation fee
Up to 46 days prior to commencement of service No fees
45 to 25 days 20% of the total
24 to 19 days 30% of the total
18 to 13 days 45% of the total
12 to 7 days 65% of the total
6 to 2 days 90% of the total
1 to 0 days 100% of the total

Overbooking:

Fabula reserves the right to change or modify a reservation in case of circumstances caused by conditions beyond its control that cannot be predicted, avoided or rectified. Booked accommodation can be substituted only by an accommodation unit of the same or higher category and at the price confirmed during booking, provided that customer is notified ahead of time.